Immerge Group Privacy Policy

Immerge Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Immerge Group website and governs data collection and usage. By using the Immerge Group website, you consent to the data practices described in this statement.

Collection of your Personal Information

Immerge Group collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.

Immerge Group does not require customers to provide any sensitive information.  If you do provide sensitive information to us for any reason (for example, if you provide us with information about a disability you have or other health related information), you consent to us collecting that information and to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act 1988 (Commonwealth) (the Act).

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Immerge Group public message boards, this information may be collected and used by others. Note: Immerge Group does not read any of your private online communications.

Immerge Group encourages you to review the privacy statements of web sites you choose to link to from Immerge Group so that you can understand how those websites collect, use, and share your information. Immerge Group is not responsible for the privacy statements or other content on websites outside of the Immerge Group website.

Use of your Personal Information

Immerge Group collects and uses your personal information to operate the Immerge Group website and deliver the services you have requested. Immerge Group also uses your personally identifiable information to inform you of other products or services available from Immerge Group.

Immerge Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Immerge Group does not sell, rent or lease its customer lists to third parties.

Immerge Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

Immerge Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Immerge Group keeps track of the pages our customers visit to determine what Immerge Group services are the most popular. This data is used to deliver customized content and advertising within Immerge Group to customers whose behavior indicates that they are interested in a particular subject area.

Immerge Group website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Immerge Group or the site; (b) protect and defend the rights or property of Immerge Group; and, (c) act under exigent circumstances to protect the personal safety of users of Immerge Group, or the public.

Direct Marketing

Direct marketing involves communicating directly with you for the purpose of promoting goods and services to you. Direct marketing can be delivered by a range of methods including mail, telephone, email, SMS or tailored advertising that is visible to you when you view a webpage. We may use and disclose your personal information for the purpose of direct marketing to you where:

  • you have consented to us doing so; or
  • it is otherwise permitted by law

You can unsubscribe from our direct marketing by contacting us (see Contact Information below).

Use of Cookies

The Immerge Group website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Immerge Group pages, or register with Immerge Group site or services, a cookie helps Immerge Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Immerge Group website, the information you previously provided can be retrieved, so you can easily use the Immerge Group features that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Immerge Group services or websites you visit.

Security of your Personal Information

Immerge Group secures your personal information from unauthorized access, use or disclosure. Immerge Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Immerge Group will occasionally update this Statement of Privacy to reflect company and customer feedback. Immerge Group encourages you to periodically review this Statement to be informed of how Immerge Group is protecting your information.

Contact Information

Immerge Group welcomes your comments regarding this Statement of Privacy. If you believe that Immerge Group has not adhered to this Statement, please contact Immerge Group on 03 8795 7714 or admin@immerge.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Effective Date

This Privacy Policy is effective as of September 20, 2021